Shipping & Returns – Home Addictions
Arrow Fat Left Icon Arrow Fat Right Icon Arrow Right Icon Cart Icon Close Circle Icon Expand Arrows Icon Facebook Icon Instagram Icon Pinterest Icon Twitter Icon Hamburger Icon Information Icon Down Arrow Icon Mail Icon Mini Cart Icon Person Icon Ruler Icon Search Icon Shirt Icon Triangle Icon Bag Icon Play Video

Shipping & Returns

 

Hong Kong Shipping

Free shipping in Hong Kong with purchase of more than HK$800, otherwise the shipping fee is HK$80. 
 
Please allow 3 - 4 days after purchase for products to ship out.  Courier delivery should be within 2-5 business days. 
  
 

International Shipping

Free International shipping with purchase more than HK$2000.

Standard shipping rates are:
  • 1 kg: HK$ 150
  • 3 kg: HK$ 400
  • 5 kg: HK$ 600

The delivery time is usually 4 - 20 business days. A tracking number will be emailed to you so you can follow your shipment.

International customers are responsible for any import duty, foreign taxes and/or fees payable upon importation of their order into the destination country. 

A signature is required upon delivery. Unattended delivery is not accepted.

 

Returns

If you are not happy with your purchase, you can return it for a full refund.  We will accept returns within 20 days of purchase. The return product must be in its original packaging with the receipt and in excellent condition. You will be responsible for the return shipping fee. Once we receive the product, we will inspect it and let you know.

For damaged products, please send us an email with the receipt, photo(s) of the product and descriptions of the damage within 10 days of receipt to info@homeaddictions.com for our review. We will notify you of the approval or rejection of your refund or replacement, if available. You will be responsible for the return shipping fee.

All items must be returned to: 6-8 Tsing Fung Street, Flat B, 4th Floor Haven Commercial Building, North Point, HK.

There are no refunds, exchanges or returns on sales and promotional items.

 

Exchanges

Exchanges are only possible if the item is available.  The return product must be in its original packaging with the receipt and in excellent condition. You are responsible for the return shipment fee.

All items must be returned to: 6-8 Tsing Fung Street, Flat B, 4th Floor Haven Commercial Building, North Point, HK.

 

Cancellation

Orders can only be cancelled prior to shipping out, otherwise, the return and exchange policies will apply.